Ride with receipts.

Every driver has a public profile. Video intro, photo, vehicle, ratings, chill score, and dispute count. No surge algorithm hiding it from you — read it, then book.

HMU runs on a deposit-only model right now. You pay a small deposit in-app when you tap Pull Up — the rest is cash to your driver on arrival. The deposit is held by your bank, not charged.

Driver no-shows or ghosts? The hold is auto-voided and your bank releases it back — no support ticket, no waiting. Your card is charged when you confirm you are in the car.

The moment your driver taps OTW, you see them on a live map. Every active ride is GPS-tracked end to end — you, them, and our ops team. You don’t ride blind.

A quiet “YOU GOOD?” appears on your screen during the ride. One tap and you’re back to your music. Hold the orange button for one second and HMU admin gets your live GPS — silent alarm, no eye contact, no tell.

After every ride: rate, comment, flag. WEIRDO flags from multiple riders trigger admin review. Mid-ride distress pings our ops queue with your live location. Real humans read every flag.

Patterns get flagged. Repeat offenders get banned — for retaliation, weapons, substance use, or anything else that puts riders at risk. We don’t keep bad actors.